WhatsApp backup to iCloud stuck for hours? One minute to fix it
“WhatsApp backup stuck at around 134.1 MB out of 2.74 GB (4%) while uploading to iCloud.
iPhone 8, iOS 12.1, WhatsApp 2.17.11. Thanks for any help.”
WhatsApp, as one of the biggest chat apps for iPhone, stores many important chat messages and photos for you.
In correlation with iCloud account, WhatsApp creates the quick way to automatically backup chat conversations to iCloud on iPhone and restore the backup when you log in to WhatsApp on another device or reinstall WhatsApp.
However, some users reported that WhatsApp backup to iCloud gets stuck at 0% or 0 bytes for hours.< /span>
Why does WhatsApp backup freeze? What to do if WhatsApp chat backup stops?
That is what we are going to solve in this post.
11 Quick and Easy Ways to Delete a Frozen WhatsApp Backup in iCloud on iPhone.
Now, let’s jump right in.
Table of Contents
Why is my WhatsApp backup stuck? (Reasons and correct steps)
The reasons for failed WhatsApp backup on iPhone can be various, but the most common reasons can be concluded as follows:
1. iCloud account is not registered in WhatsApp.
2. iCloud Drive is turned off or iCloud Drive is enabled on other devices with Apple ID.
3. iCloud storage is not enough.
4. iCloud server is problematic.
5. Network connection is not available.
6. WhatsApp does not support iOS system.
7. WhatsApp automatic backup is disabled.
Not sure what reason causes WhatsApp backup to iCloud to fail on iPhone? Just follow the 11 easy solutions in the next part to fix the problem.
How to Fix WhatsApp Chat Backup Stuck (11 Fixes)
Restart iPhone/Force iPhone Restart
Restarting an iPhone can be the universal solution to resolve any iPhone related errors.
When fixing frozen WhatsApp backup, you also deserve the free trial.
Resetting an iPhone is an old story, and you can read the story here in detail: How to reset iPhone.
While restarting an iPhone is simply closing all apps on the iPhone naturally, force restarting an iPhone can clear caches.
You can perform a force restart when the above steps don’t work.
1. Press and release the volume up button.
2. Press and release the volume down button.
3. Press and hold the side button.
4. Release the button until the Apple logo appears.
Sign out and sign in again from iCloud
To backup WhatsApp data from iPhone to iCloud, you need to make sure you are signed in to the iCloud account where you use WhatsApp on iPhone.
When iCloud backup doesn’t work, the most commonly used solution is to sign out and sign back in to iCloud. Here, it is worth a try.
1. Go to “Settings” on iPhone> tap your iCloud name> Scroll down to press “Sign Out”. Then you need to enter your Apple ID password to confirm that.
2. After a few seconds, tap your blank iCloud name again and sign in to your iCloud account again.
After that, try backing up your WhatsApp data manually to see if the issue is resolved.
Confirm that the iCloud system status is normal
Sometimes, if the iCloud server crashes, there is no way to complete WhatsApp backup on iPhone to iCloud. So, just go check if the iCloud system status is working well.
Go to https://www.apple.com/support/systemstatus/ and check if any iCloud services are in normal status .
The green light indicates that services are available, while the orange lights respond to those that are not available.
Make sure WhatsApp backup is enabled on iCloud
Another potential that you may frequently ignore is that your iCloud backup is disabled.
So, just make sure iCloud backup is enabled and WhatsApp data backup is turned on.
1. Go to “Settings” > Tap your iCloud name > Scroll down to toggle between “iCloud Drive” and “WhatsApp”.
2. Scroll down to tap “iCloud Backup” before “iCloud Drive” > Activate “iCloud Drive” > Press “Backup Now”.
Then head to WhatsApp and see if WhatsApp automatic backup is enabled.
Tip: If you’re trying to back up to an iPhone running iOS 7, make sure no other devices that use your Apple ID have iCloud Drive turned on.
Make sure your iCloud storage is sufficient
iCloud only offers 5GB free storage, and if you use the free space in iCloud, just go check if the iCloud storage is full.
Go to Go to “Settings” > Tap your iCloud name > Tap “Manage Storage” to view your iCloud storage plan, where you can see detailed storage usage across apps, including WhatsApp.
If iCloud storage is not enough to backup WhatsApp chat messages and photos, you can purchase more storage or clean iCloud storage for WhatsApp.
Make sure your network settings are stable
Network is the necessity when you want to backup WhatsApp data from iPhone to iCloud.
Switch mobile data to Wi-Fi and make sure the Wi-Fi connection is in good condition.
You can move your iPhone to a nearby location where it is close to Wi-Fi.
Also, you can reset network settings as an alternative to solve the problem.
On the iPhone, go to “Settings” > “General” > Scroll down to tap “Reset” > “Reset Network Settings”.
Then, you need to reconnect your Wi-Fi.
After that, try again to see if you can get rid of WhatsApp backup stuck in iCloud on iPhone.
Reduce the frequency of automatic backup on WhatsApp
Automatic WhatsApp backup is allowed on iPhone daily, weekly or monthly. Some users are reported to fix the problem by changing the backup frequency from daily to monthly.
It may not be efficient for everyone, but it is worth a little.
1. Open WhatsApp on iPhone, go to the “Settings” in the lower right corner.
2. Select “Chats” > “Chat Backup”.
3. Tap “Auto Backup” and select the automatic backup frequency from Daily, Weekly or Monthly.
If you choose “Off”, you will have to backup WhatsApp data manually in the next solution.
Backup WhatsApp chat data to iCloud manually
Backing up WhatsApp chat data from iPhone to iCloud manually can be another solution when automatic WhatsApp backup on iPhone is stuck.
1. Open Whatsapp on iPhone, go to “Settingstab ” in the lower right corner.
2. Select “Chats“>”Backup” ;.
3. Tap “Copy now” and your iPhone will start backing up your WhatsApp chat and media history to iCloud.
Tip: You can activate “Include videos” to copy WhatsApp videos from iPhone to iCloud at the same time.
Delete last WhatsApp backup from iCloud
After trying all the above solutions, WhatsApp backup on iPhone still not working, you can try to delete the last WhatsApp backup and then try to backup again.
The steps to delete the last WhatsApp backup in iCloud are easy.
1. Go to “Settings” > Tap your iCloud name > “iCloud” > “Manage Storage”.
2. Find and press “Backups” > Find your latest iCloud backup and press > Tap “Delete Backup”.
Then you can verify that the WhatsApp backup is complete.
Another way to stop the frozen WhatsApp backup in progress is to uninstall the app and reinstall WhatsApp.
To uninstall WhatsApp, you just need to press and hold the WhatsApp icon on the home screen until it moves.
Press the small cross in the upper left corner to uninstall it.
The permanent way to uninstall WhatsApp from iPhone, you should read this post.
Then search for WhatsApp in App Store and then install it again on iPhone.
iCloud Alternative to Backup WhatsApp Data
The above solutions are characterized by resolving the frozen or slow WhatsApp backup to iCloud on iPhone. If none of the above solutions work for you, then you should consider giving up iCloud and getting the alternative to backup WhatsApp data.
iOS Data Backup and Restore is the easy-to-use WhatsApp data backup software for iPhone and iPad. Unlike slow backup using iCloud, this software only needs the USB cable and copies data from iPhone to computer faster. Additionally, you can backup all WhatsApp data including WhatsApp chat messages and attachments with the encrypted password to ensure backup safely and selectively.
What other benefits can you access from this software:
iOS Data Backup and Restore
- Backup app and attachments for WhatsApp, Messenger, Kik, LINE, Viber, WeChat, etc.
- Backup contacts, photos, videos, music, notes, calendars, reminders, messages, etc.
- Encrypt backup and preview WhatsApp backup before restoring.
- Compatible with iPhone 15/14/13, iPad Pro, etc.
Now, let’s get the iCloud alternative to backup WhatsApp data from iPhone to computer.
Step 1: Connect iPhone to computer
Free download this software on your computer and launch it immediately after successful installation.
Get the USB cable to connect your iPhone to the computer and tap the “Trust” on the iPhone to confirm it.
In the main interface, you need to select “iOS Data Backup & Restore” and select “iOS Data Backup“.
Step 2: Select backup mode
In the pop-up window, you need to select the backup mode from “Standard Backup“Y””.Encrypt backup
“Encrypted Backup” allows you to create a password to secure the backup stored on this computer later.
Then click “Start” to continue.
Step 3: Select WhatsApp and attachments
In this step, you need to select the checkbox of “WhatsApp & Attachments” and click “Next” to choose the destination to save the WhatsApp backup to your computer.
Then this software will start backing up WhatsApp data immediately.
Once the backup is done, you can check it on computer and restore WhatsApp backup to your computer easily.
That’s all you have to do.
Backing up WhatsApp data to iCloud is a good habit to avoid data loss on iPhone. However, once WhatsApp backup to iCloud is stuck, slowor uncompleted, the solutions mentioned above can solve the problem efficiently. Surely, iCloud can also be replaced with other third-party tools to initiate faster backup of WhatsApp data.